Our approach
Our approach
A single framework of our requirements, applied to every activity from the earliest stage of work.
What the framework is
Xstreco's sustainability framework is a set of documents that state what is required of an activity, who is accountable for it, how performance against it is assessed and how concerns about it are raised. It is not a statement of intent. Each document is issued under the authority of executive management, names the function accountable for it, and states the review cycle that applies to it.
The framework applies to all employees, directors, officers and contractors under our direct supervision, working for any office or industrial asset we directly or indirectly control or operate. Where we hold an interest in a joint venture that we do not control or operate, we use our influence to encourage conduct consistent with the same standards.
Where the requirements of this framework and a local legal requirement differ, the higher standard applies. Where they conflict, local law prevails and the conflict is recorded.
Key facts
Four tiers of documents: the Code of Conduct, our Group policies, the external-facing documents, and the Climate Action Transition Plan.
Five conduct values, set by the Code of Conduct.
The higher standard governs where our requirement and a local requirement differ.
Every policy names its accountable functions, its training requirement and its review interval.
The five values
The Code of Conduct rests on five values, and they are the benchmark against which conduct is assessed.
Integrity
Responsibility
Discipline
Respect
Resilience
These are the conduct values set by the Code of Conduct. They are distinct from the operating principles described on Mission and values, which govern how we run our business rather than how individuals are expected to behave.
How the approach is organised
Five pages carry the material. The strategy page states what we are trying to achieve and the pillars we organise that work under. The framework page sets out the four tiers of documents and the external standards each is written against. The governance page states who oversees what, and how sustainability risk is managed within the enterprise risk framework. The stakeholder engagement page sets out who we engage, on what basis, and how what is said is recorded and acted on. The assurance page states how information is prepared, the frameworks the reporting is structured against, and, plainly, what we do and do not hold.
In this section
Accountability
Overall direction and the supervision of management are duties of our board, and sustainability matters sit within that duty rather than beside it. The policy suite is issued under the authority of executive management, which also operates the confidential reporting channels. Environmental and social strategy rests with executive management. Each policy names the functions accountable for it, and those functions are responsible for applying it, for the associated training and for the monitoring the policy requires.
Raising concerns
Employees may raise a concern with a line manager, with a supervisor, or through the confidential reporting channels. Anonymous reporting is provided for under the Whistleblowing and Ethics Reporting Policy. Suppliers, communities and any other external party may raise a concern using the web reporting form. Reports are handled confidentially. Retaliation against a person who raises a concern in good faith, or who cooperates with an investigation, is prohibited. That commitment is our own and applies in every jurisdiction in which we operate.