Contact
One telephone line and a set of subject mailboxes, each monitored by the function responsible for that subject.
How to reach us
Enquiries reach us through a single telephone line and a set of subject mailboxes.
We answer the telephone line centrally: callers are asked to choose a language, and the call is connected to the next available colleague. From within Switzerland, dial 041 562 32 90.
In brief
Telephone
+41 41 562 32 90
General enquiries
info@xstreco.com
Enquiries by subject
We direct written enquiries to the mailbox covering the subject concerned. Each address is monitored by the function responsible for that subject.
General enquiries
Questions about us, our assets and the information published on this site. info@xstreco.com
Financial enquiries
Requests from financial counterparties and qualified parties, including requests for detailed corporate information. finance@xstreco.com
Compliance and legal
Questions concerning our policies, regulatory matters and legal correspondence. compliance@xstreco.com
Conduct concerns
Matters raised under the Code of Conduct, whether by employees, contractors or third parties. codeofconduct@xstreco.com
We are privately held and publish no financial figures on this site. Detailed corporate and financial information, including technical data, is made available to qualified parties on request, under a non-disclosure agreement and subject to due diligence and know your customer checks.
Offices
Our registered office is in Zug. Our Peruvian companies are coordinated from a country office in Lima.
Zug, Switzerland
General-Guisan-Strasse 6, CH-6300 Zug, Switzerland
We exercise direction, governance and consolidated oversight from Zug, together with Swiss operating and corporate support.
Companies at the Zug address
Xstreco AG, Xstreco (Schweiz) GmbH
Lima, Peru
The country office coordinates the corporate, mining, product and processing functions of our Peruvian companies, including the companies dedicated to each mining asset.
Physical mail should be addressed to our registered office in Zug and marked for the attention of the company concerned. Further companies and special purpose vehicles form part of our business, and the corporate structure is set out under Group structure.
Send us a message
The form below reaches our general enquiries mailbox, info@xstreco.com, from where we pass it to the department concerned. Where a subject is covered by one of the addresses above, writing to that address directly is the quicker route.
Raising a concern has its own route
Where a matter concerns a suspected breach of the Code of Conduct, of one of our Group policies or of the law, it is raised through our speak up channels rather than the enquiry mailboxes above. Those channels are open to employees, contractors, suppliers and community members alike, they are handled by Group Compliance, and they can be used without giving a name.