Private Policy

At Xstreco, your privacy is our priority. This privacy policy outlines our practices for collecting, using, and sharing your personal data when you visit our website or utilize our products or services. We encourage you to read this policy carefully to understand how we handle your personal information.

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Collection of Personal Data:

When you interact with us through our website, products, services, or other channels, we may collect personal data, such as your name, contact information, device details, location data, and preferences. Genetic and biometric data are now considered sensitive data. We may also gather personal data from third parties, including social media platforms, advertising networks, and analytics providers.

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Use of Personal Data:

We use your personal data to deliver requested products or services, enhance your user experience, communicate with you, personalize content and advertisements, and analyze and understand your usage of our products and services in order to develop new offerings. We adhere to the principles of "Privacy by Design" and "Privacy by Default," ensuring that data protection is integrated into our products and services from the outset.

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Sharing of Personal Data:

Your personal data may be shared with third parties for purposes outlined in this privacy policy, including service providers, partners, other companies in our group or affiliated companies, and law enforcement agencies or authorities when required by law or in response to legal proceedings. Additionally, your personal data may be shared in the event of a sale, merger, acquisition, or other transfer of our business.

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Data Security:

We employ appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. In the event of a data security breach, we will promptly notify the Federal Data Protection and Information Commissioner (FDPIC) as required by law. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security of your personal data.

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Data Retention:

We retain your personal data for as long as necessary to fulfill its intended purposes or as required by law. We maintain a mandatory register of processing activities, although exemptions may apply for SMEs whose data processing presents limited risk of harm to the data subject.

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Your Rights:

Under the Swiss Federal Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR), you have specific rights regarding your personal data, including access, correction, deletion, restriction, objection, and data portability. The concept of profiling (i.e., the automated processing of personal data) is now part of the law. To exercise these rights or address any questions or concerns, please contact us at compliance@xstreco.com.

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Changes to This Privacy Policy:

We may update this privacy policy periodically to reflect changes in our practices or to comply with legal requirements. We recommend reviewing this policy regularly to stay informed about how we protect your personal data.

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Contact Us:

For questions or concerns about our privacy policy or the use of your personal data, please contact us at:

Xstreco
Bachstrasse 10
CH-8280 Kreuzlingen
Switzerland
E-mail: info@xstreco.com